The first edition of the Service Charter, which is committed to our customers to improve the levels of service offered.

The document, drawn up in accordance with the guidelines issued by ENAC (Ente National Civil Aviation Authority) includes:
– descriptions of the main activities and objectives that Geac intends to maintain and improve the quality
– guide of the offer full airport information for travel

The quality policy represents the commitment of Geac in ensuring the quality of services provided and to ensure the satisfaction of customers.

The key elements underpinning the quality policy are:
– customer centricity
– process improvement
– the central importance of human resources
– transparency

 

ATTACHMENT

Service Charter 2018

GEAC_T91 Mappa parcheggi – Guida ai servizi

GEAC_T92 Mappa aerostazione – Guida ai servizi